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About TIE
- Warranty Statement
- Where We Fit In
Technology Solutions Program®
Services
- Project Management
  - National On-Site Installation
  - Dedicated Account Representative
  - Industry Specific National Coordinator
  - IT Deployment Services
  - Installation Services
- Data Networking
  - Structured Cabling
  - Routers
  - Cyber Security
  - Anti-virus / Patch Management
  - Data Switches / VLAN
- Computer Systems
  - Computer Hardware / Tablets
  - POS Equipment
  - Installation Service
  - IT technician Dispatches
  - Remote Assistance
- Phone Systems
  - Cloud Phone Systems
  - On-Premise Systems
  - Virtual Phone Systems
  - Phone Help Desk
  - Phone Technician Dispatches
- Surveillance Systems
  - Cloud Surveillance / On-Premise Systems
  - Video & Audio Surveillance
  - Smart Phone App
  - HD Cameras
  - Theft Prevention
- Audio/Video Systems
  - Background Sound Systems (speakers and amplifiers)
  - Paging
  - Digital Signage and Menu Boards
  - Sound Masking / HIPPA
- Help Desk Services
  - 24/7 Support
  - Carrier Escalations
  - IT support services
  - IT Management
  - Remote Assistance
- Disaster Recovery
  - Online Data Backup
  - Battery Backups (UPS units)
  - 4G backup Internet
  - Emergency Call Routing
  - 24/7 Help Desk Services
- Carrier Services
  - Fiber / Broadband / Wireless / 4G
  - SIP Trunks / PRI
  - Telecom Expense Management (TEM)
  - Cell phone management
  - SD WAN / MPLS
Contact Us
- Subcontractor Signup
- Join The Team
Client Portal
- User Support

Select Page

User Support

These user guides and videos were created specifically for the clients’ of Tie National, LLC.
For additional support please contact our Help Desk.

Mood Media

Mood Media Support Page

Eagle Eye Networks Cloud Surveillance

Eagle Eye Support Page

Toshiba Phone Systems

Toshiba User Guide Toshiba Voicemail

Speco Surveillance System

Speco User Guide

AVer Surveillance System

AVer User Guide