TECHNOLOGY SOLUTIONS PROGRAM (TSP)®
Worry free network support 24×7 … no matter the installer!

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Digital Signage
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Sound Masking
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Business Surveillance System
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Background Music
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Structured Cable Repair
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Break Fix
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Computers and Network Support
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Network Hardware
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Phone Systems
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Message on Hold Source
Managed IT Services
Whether you own one large location or several sites, it is important to know that your staff is empowered to handle situations as they arise. Tie National is the one-stop IT solutions provider offering information technology solutions to businesses nationwide who use IT outsourcing for technology deployment services and our outsourced helpdesk for network support.
Prior to our TSP managed service, some of our customers racked up air miles sending out a member of their in-house IT staff to fix a problem at a satellite location. Others have told us how their beach vacation with the family (or similar situations) was interrupted and cut short because of a technology trouble that required their attention as the staff onsite were not able to handle the situation on their own.
Having an outsourced helpdesk for 24/7 network support and technology deployment services for onsite repairs eliminates frustration and costly expenses.
Tie National’s managed IT services solution, the Technology Solutions Program (TSP) is available to maneuver user support questions and provide remote triage, so your own IT team can focus on more critical tasks. Our team will work as a carrier liaison to manage provider issues and our Plus option means that your family time is never interrupted to authorize a dispatch or identify which vendor to call again.
Contact Us
As one of America’s top managed service providers, our help desk offers 24/7 network support for remote troubleshooting and offsite programming needs and to arrange for nationwide dispatch using our technology deployment services to reduce downtime and long-term disruption to your business.
Our outsourced helpdesk acts as your personal connection for network support to allow you to focus on your business. Whether we offer additional support to your existing information technology team in house or act as a fully outsourced helpdesk to support your business, our Managed IT Services team will coordinate between vendors, manufacturers, carriers, and corporate I.T. on your behalf to keep your business running.
Technology Solutions Program®
PLAN COMPARISON
TSP managed IT support is offered as a monthly subscription with two plan levels to choose from: Plus and Lite.
Our Lite plan features the same great benefits offered in the Plus plan but without the included technician dispatches.
Dispatches on the Lite plan are billed at current Time and Material rates.