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A look into what is on the minds of our readers. Here are the most popular blogs read by our subscribers in 2006:

1)   Ambiance Affects Both Employee and Customer Satisfaction
2)   Top 5 Reasons Firms Outsource Telecom Expense Management
3)   5 Tricks Your ISP Doesn’t Want You to Know
4)   Franchisor or Franchisee: Who is liable in a data breach?
5)   10 Costly Myths About Outsourcing Your IT
6)   Reasons to Standardize your Business Technology
7)   Alternative uses for your Security Cameras for added benefits
8)   Message on Hold Scripts that Reduce Hang Ups
9)   Disaster Preparedness Checklist
10) Understanding SIP Trunking: Data and Voice Through One Internet Connection

Michael R. Durante

Michael Durante spent his teenage years into his early 20s climbing the ladder in a branch of a successful banking firm, starting as a teller and ending as a Sr. Branch Manager within 6 years. In 2003, he left the banking world to join his father and create TIE National, a telecom company 60 years in the making. Together, they grew the company from a two-man operation solely working on telephones to a multi-million dollar international business with employees in over a dozen states, covering everything from phone systems to cloud products and computer systems. You can find Michael on LinkedIn.