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We use the service TSP® mostly for computers although we’ve also had Tie National help with DVR, printers, IT security, and phones.

The biggest thing I can say about TSP is it provides “peace of mind” because I’m not the person they call anymore for issues at the clinic.

I understand TIE has a cheaper version [the TSP® Lite Plan instead of the Plus Plan] that doesn’t include onsite visits but I am hesitant to go to that option because I know how expensive it can be should a technician have to be dispatched out and then I’m back to having to find someone.