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It is so nice as a multi-unit operator to not have to worry about calls from 16 locations coming into our office, then to only have to troubleshoot and then find the right person to fix it.

Tie National’s call center support for our locations combined with their vast knowledge of our systems makes our relationship very beneficial and efficient.

I would say one of the most beneficial parts of the TSP program is TIE’s ability to remotely work on the solution and act as a vendor/carrier liaison to resolve issues faster. Using Tie National as our liaison saves us so much time.