Are your hold practices wasting your customers’ valuable time?
by Click Ready | May 20, 2016 | Sound/Video, Telephony and Data
You have just lost a customer from poor service. Money walked out the door because you didn’t value their time? You have a problem and we’re your best friend to solve it. “The average small business loses half its customers within three years....Powerful Portals for Remote Management on the Go
by Click Ready | May 18, 2016 | IT Trends, Managed Services
I think you’ll agree that as business management gets more complicated, finding ways to juggle so many plates can become problematic without better organization. Fortunately, the online world provides many creative ways to make this happen through the cloud;...3 Cardinal Sins of on Hold Messages
by Click Ready | Mar 30, 2016 | Sound/Video, Telephony and Data
Some organizations make the mistake of thinking that a custom on-hold message is “extra credit” – an optional accessory they can get around to when the time is right. But when you really analyze the situation, it quickly becomes clear that a powerful...Creating the perfect escape through music
by Click Ready | Mar 21, 2016 | IT Trends, Sound/Video
Creating the perfect escape through music just became easier thanks to a study conducted by the British Academy of Sound Therapy. Weightless by Marconi Union solidly took the number one spot, making listeners 11% more relaxed than any other song. Listener’s...