by Click Ready | Mar 10, 2016 | Sound/Video, Telephony and Data
If you Google “message on hold script templates”, most of the top results are just rehashes of the same template, reworded for specific branding. Maybe that’s why just about every on hold call sounds exactly the same! This isn’t another one of... by Click Ready | Mar 4, 2016 | Sound/Video, Telephony and Data
If you’ve resisted using on-hold messages or music when for customers on the phone, you’ve missed out on major branding opportunities. Finding ways to successfully brand yourself over the phone brings a more professional image and increases profits by... by Click Ready | Feb 17, 2016 | Sound/Video
If your business is currently comparing background music options, or exploring the possibilities available to you for how to implement an on-hold messaging system, you should know what services and options each of the three leading providers of background-music and... by Click Ready | Dec 9, 2015 | Sound/Video, Telephony and Data
Imagine that you are one of your busy customers. It’s been a long day. You have been in and out of long meetings, handling e-mails that are swarming your inbox, and putting out fire after fire while you work through your lunch. There is one more telephone call you...