by Click Ready | Mar 10, 2016 | Sound/Video, Telephony and Data
If you Google “message on hold script templates”, most of the top results are just rehashes of the same template, reworded for specific branding. Maybe that’s why just about every on hold call sounds exactly the same! This isn’t another one of... by Click Ready | Mar 10, 2016 | Sound/Video
Have you ever heard song in the car and suddenly find yourself in the middle of a spontaneous yet seemingly fully choreographed dance session? Perhaps you have had an emotional response to music you’ve heard, like a song that reminded you of dancing with someone you... by Click Ready | Mar 4, 2016 | Sound/Video, Telephony and Data
If you’ve resisted using on-hold messages or music when for customers on the phone, you’ve missed out on major branding opportunities. Finding ways to successfully brand yourself over the phone brings a more professional image and increases profits by... by Click Ready | Dec 9, 2015 | Sound/Video, Telephony and Data
Imagine that you are one of your busy customers. It’s been a long day. You have been in and out of long meetings, handling e-mails that are swarming your inbox, and putting out fire after fire while you work through your lunch. There is one more telephone call you... by Click Ready | Mar 28, 2014 | IT Trends, Sound/Video
Ambiance design gives you control over the environment. Effective use of ambiance, one can create a sense of security, set the mood over the conscious state of mind, and directly influence guests’ and employees’ impression of their experience. Here are some things to...