The Science Behind Background Music
by Click Ready | Mar 11, 2016 | Sound/Video
Whether music is over the airwaves in a store, or heard by a customer on hold, background music immediately sets a unique mood. Considerable studies have been done in recent years about how background music affects people. Studies have shown that background music can...The Ultimate Guide: What you need to know before you put your client on hold
by Click Ready | Dec 9, 2015 | Sound/Video, Telephony and Data
Imagine that you are one of your busy customers. It’s been a long day. You have been in and out of long meetings, handling e-mails that are swarming your inbox, and putting out fire after fire while you work through your lunch. There is one more telephone call you...