The Ultimate Guide: What you need to know before you put your client on hold
by Click Ready | Dec 9, 2015 | Sound/Video, Telephony and Data
Imagine that you are one of your busy customers. It’s been a long day. You have been in and out of long meetings, handling e-mails that are swarming your inbox, and putting out fire after fire while you work through your lunch. There is one more telephone call you...Ambiance Affects Both Employee and Customer Satisfaction
by Click Ready | Mar 28, 2014 | IT Trends, Sound/Video
Ambiance design gives you control over the environment. Effective use of ambiance, one can create a sense of security, set the mood over the conscious state of mind, and directly influence guests’ and employees’ impression of their experience. Here are some things to...Your On-Hold Practices May Be Driving Away Customers
by Click Ready | Oct 25, 2013 | Blog, Sound/Video, Telephony and Data
Customers dislike being placed on hold. Imagine that you are one of your busy customers. It’s been a long day. You have been in and out of long meetings, handling emails that are swarming your inbox, and putting out fire after fire while you work through your...CONTACT US
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