What is The Average Cost of Maintaining Small Business IT?
While it is necessary to have an IT team available for your small business, it’s important to keep in mind the costs that come along with this on-going support. Your business computer systems need protection if you want to continue your work, but are there any services you can cut out of your IT plan to save on charges?
A typical IT small business plan can range from anywhere between $500 and $2,000 per month. The services included in these packages can greatly affect the price, and it’s important that you know exactly what you’re paying for. You want to take advantage of everything included in your plan, but you should also keep an eye out for any services you aren’t using or don’t need. If you have a clear understanding of what is included in your IT service package, you can work with your IT team to make adjustments so that you have a program that is tailored to your small business’s unique needs.
How Small Business IT is Calculated
Usually, an IT service provider will have a few packages to choose from when it comes to their small business programs. Depending on how many plans there are, you may be able to pick a package that meets all of your needs. However, every small business is different, which is why some IT providers are able to customize their packages and add and remove certain services to better suit their clients. The services included in these deals and the devices that are covered will greatly affect the final price of the plan itself.
Breaking down an IT service package: What do you REALLY need?
When you are first consulting with an IT service provider about a package, your representative will probably ask you about what you are looking for in technical support. It’s important to be honest about your needs at this stage, as it can eliminate time spent adjusting your plan down the road. Your IT consultant will present you with a few options in regards to what services they can provide and what systems they can offer protection for. At the end of the day, however, it’s ultimately up to you on what you choose to include in your small business IT service package.
If you’re not sure where to start on your IT plan, here are a few things to consider:
How Many Devices Need Coverage?
Depending on how tech-heavy your business is, the cost of your IT coverage can vary. How many computers are in your office? How many printers? Do you use any smart devices, like a TV or tablet? All of these devices could benefit from having IT coverage. In this digital age, when your devices go dark, all business comes to a halt. If you don’t have any IT support for your business’s electronics, it can take days to get someone to come in and troubleshoot your issues. What’s more, emergency tech situations tend to run pretty high in costs. With an IT service package, you will already have coverage for your devices included in your on-going monthly costs. When you need IT assistance ASAP, your support team will be there for you, and you won’t have to worry about surprise costs from an unexpected service call.
Having 24 hour IT support can be crucial for any small business. Chances are you rely on computers to communicate with clients and complete tasks. When you experience technical difficulties, this can greatly hinder productivity. Having a Managed IT Services plan can give you on-going computer and network support, which can eliminate a halted workflow due to interruptions in your devices. A Managed IT Service program also includes system repair and a support center who is there for you 24/7. These are a great asset to have in an industry where the workflow must be constant in order to succeed and grow.
Network Security Solutions
If the network you use for your business isn’t properly protected, you are putting yourself and your employees at risk. Data breaches and identity theft are on the rise as hackers find new ways to steal important information online. You need to have proper computer security support if you want to protect the sensitive information that is stored on your computer, plus any cloud systems you may use. Many IT companies who host network security solutions include the following services in their programs:
- Security Gateways
- Endpoint Security
- Patch Management
- 24/7 Remote Support
A Cost-Effective Small Business IT Strategy for You
Many small business IT plans can get pricey, and include services you may not need. If your current IT provider can’t adjust your package to your liking, it’s time to look elsewhere for IT support. Luckily, Tie National is here with customizable small business packages to meet your needs. Our support team can assess how your business operates, and offer a plan that goes above and beyond all of your standards. With a Tie National program, you can get the most out of your monthly plans with exceptional IT support for your small business.
Tie National is here to help you get started on a small business IT package that meets your needs and budget. Call us today to learn more: (630) 301-7444
Michael Durante spent his teenage years into his early 20s climbing the ladder in a branch of a successful banking firm, starting as a teller and ending as a Sr. Branch Manager within 6 years. In 2003, he left the banking world to join his father and create TIE National, a telecom company 60 years in the making. Together, they grew the company from a two-man operation solely working on telephones to a multi-million dollar international business with employees in over a dozen states, covering everything from phone systems to cloud products and computer systems. You can find Michael on LinkedIn.